Frequently Asked Questions
Q1:What products do you have?
A: Jumbo rolls of self-adhesive label materials. The main face stock materials are: semigloss paper,thermal paper, glossy paper, thermal transfer paper, matte white PP, glossy white PP, transparent BOPP, bright silver BOPP, holographic laser film, PE, etc. The products are widely used in daily chemical products, electronic products, food and beverage products, etc.
Q2:Are you a manufacturer?
A:Yes. We manufacture paper and film self-adhesive labelstock in Guangzhou, China, with support for material selection and application requirements.
Q3: If I need sample, what l need to do? and how long can l have sample?
A: lf there is existing product in stock, sample will be sent in 24hrs. lf not, it takes 3-5 days. But if it is special size and requirements, or small order Qty, there will be sample charge. And the express charge will be aforded by customer.
Q4:How do you control quality?
A: Materials are checked against the agreed specification using applicable production and inspection procedures. Please tell us any additional testing or document requirements before ordering.
Q5:What is the minimum order quantity?
A:MOQ depends on the material construction, roll dimensions and customization requirements. We will confirm the applicable MOQ and its unit in the quotation.
Q6: What information is needed for a quotation?
A: Please share the material construction or reference sample, roll width and length, estimated quantity, printing method, application surface and destination. Tell us any special performance or document requirements.
Q7:What are your payment terms?
A: Payment terms are stated in the quotation and confirmed before order placement. Please refer to the agreed order terms for the deposit, balance payment and payment schedule.
Q8:How are lead time and shipping arranged?
A: Production lead time is confirmed with the order specification and schedule. Shipping options and estimated transit time are quoted separately according to the destination and shipping method.